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STUDIO policies

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GROUP CLASS & INDIVIDUAL YOGA APPOINTMENTS
i n f o  &  f o r m a t s

1. Group Classes are offered and purchased in a Monthly Series format.
2. Gianna does not offer drop-in or single-class options.
3. Individual Yoga Appointments may be scheduled one at a time or in a pack of 5.
4. All Students and Clients must complete our New Student Forms: Intake, and e-sign Waiver.

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GROUP CLASS  r e f u n d  p o l i c y
Students will receive text reminders: 48 hours and 3 hours prior to the scheduled class time.
Credits, refunds, make-up classes will not be offered for:

1. A cancellation of less than 2 hours, prior to the scheduled class time;
2. No-shows; or
3. Changing your mind: Classes are purchased and reserved in advance, and space is limited. Consideration for Gianna's time, that of other students, and to those on our waitlist is always appreciated.​
4. Class missed due to delay in or lack of completing, e-signing, and returning our New Student Intake and Waiver, at least 24 hours prior to your first Group Class.

INDIVIDUAL YOGA APPOINTMENT  c a n c e l l a t i o n s
Clients will receive text reminders: 48 hours and 3 hours, prior to their appointment time.

1. Individual Yoga Appointments require at minimum of 24 hours' notice of cancellation.
2. To cancel, please call or text Gianna at 509.251.2128.
3. Last-minute cancelled appointments are non-refundable, and cannot be credited. Rescheduling the appointment is at Gianna's discretion.

Credits, refunds, and/or rescheduling will not be offered for:

1. No-show appointments; or
2. Appointments missed due to delay in or lack of completing, e-signing, and returning our New Student Intake, COVID Form, and Waiver, at least 24 hours prior to your first Individual Yoga Appointment.​

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STUDENT  a b s e n c e s
If you will be absent from your Group Class:

1. A minimum of 2 hours' notice is required, prior to your scheduled class time.
2. To cancel, please call or text Gianna at 509.251.2128.

​GIANNA'S  a b s e n c e s
Gianna is a sole practitioner, and occasionally Group Classes and/or Individual Yoga Appointments must be cancelled.
She will provide as much notice as possible on these occasions.

1. Students and Clients will be notified of a cancellation via email and text message;
2. In the event of a cancellation, Gianna will either: a.) Follow up with make-up options for both Group Classes and Individual Yoga Appointments: or b.) Issue a tuition credit for the missed class. Tuition credit must be used within 60 days from the date of the cancelled class. After 60 days, it is void and cannot be used.
3. Workshops will be refunded.

​Thank you,
​Gianna Bardelli Yoga, LLC